Last Updated: 25/07/26
This Refund and Cancellation Policy (“Policy”) governs the refund and cancellation procedures for the services provided by David De’ Ath (“we,” “us,” or “our”), including the English Speaking Gym and The Fluency Code (collectively, the “Services”).
By enrolling in or purchasing any of our Services, you agree to be bound by the terms of this Policy.
1. English Speaking Gym (Monthly Subscription)
The English Speaking Gym is a subscription-based service hosted on the Skool platform.
1.1 Subscription Fees: Subscription fees are billed on a recurring monthly basis at the rate of $39/month (or as otherwise specified at the time of purchase).
1.2 Cancellation: You may cancel your subscription at any time. To avoid being charged for the next billing cycle, you must cancel your subscription through your Skool account settings at least twenty-four (24) hours before your next scheduled billing date.
1.3 No Pro-Rated Refunds: Upon cancellation, you will continue to have access to the English Speaking Gym until the end of your current paid billing period. We do not provide pro-rated refunds for partial months of membership.
1.4 Refund Eligibility: Generally, subscription fees for the English Speaking Gym are non-refundable. If you believe there has been a billing error, please contact us at [Your Email Address] within thirty (30) days of the charge.
2. The Fluency Code (12-Week Program)
The Fluency Code is a premium coaching program designed for performance-based results.
2.1 100% Money-Back Guarantee: We offer a 100% money-back guarantee to ensure your satisfaction and confidence in the program.
2.2 Eligibility Conditions: To be eligible for a full refund under the money-back guarantee, you must demonstrate that you have fully participated in the program. This includes:
- Completion of all daily speaking tasks for the duration of the period claimed.
- Attendance at scheduled coaching sessions.
- Application of the feedback provided by coaches.
2.3 Guarantee Timeframe: Unless otherwise specified in your specific enrollment agreement or brochure, refund requests under this guarantee must be submitted within [e.g., 30 days] of the program start date.
2.4 Discretionary Nature: Refunds are issued based on the “Fluency Code” methodology and require proof of work. We do not issue refunds for “change of mind” or lack of participation.
3. General Refund Terms
3.1 Request Process: All refund requests must be submitted in writing to [Your Email Address] with the subject line “Refund Request – [Your Name] – [Program Name].”
3.2 Information Required: Your request must include your full name, the email address used for purchase, the date of purchase, and a brief explanation of the reason for the request (including any required proof of participation for The Fluency Code).
3.3 Processing Time: Approved refunds will be processed within [7-10] business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that your financial institution may take additional time to post the transaction to your account.
3.4 Chargebacks: We encourage customers to contact us directly to resolve any billing issues. Initiating a chargeback with your credit card provider or bank without first contacting us may result in the immediate termination of your access to all Services and may impact your ability to purchase Services in the future.
4. Modifications
We reserve the right to modify this Policy at any time. Any changes will be effective immediately upon posting the updated Policy on our website. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
5. Contact Information
If you have any questions or concerns regarding this Refund and Cancellation Policy, please contact us at: support@fluencycode.com